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Summary
Example H2

Privacy Policy

1. Who are we?

Discurv, SAS, with registered office at 84 Quai des Chartrons, 33300 Bordeaux, registered in the Bordeaux RCS under number 821466877 and with a share capital of € 49,924.00, represented by Guillaume David as president (the “Company”), is a company whose mission is to provide services related to marketing studies, commercial prospecting services, including the operation of an Internet platform, surveys and consultations, and consultancy services.

Discurv attaches the utmost importance and care to the protection of privacy and personal data, as well as compliance with the provisions of applicable law. A Personal Data is information that allows you to be identified directly or indirectly. Examples: your name, first name, email address, IP address, phone number and any information about you.This privacy policy informs you of how DISCURV processes your personal data that we collect when you:

  • You entrust us with missions and interact with our services or are designated as a contact point for administrative tasks regarding the provision of services
  • Use the poll&roll Platform receive communications from our part
  • Table with us as supplier Service provider or subcontractor
  • Apply for a jobView our website
  • Respond to one of our surveys

It also details the rights you have to this data and how to exercise them.

2. You are a customer

DISCURV acts as the controller of personal data of any person related to its clients. Collected data DISCROV processes name, email address, telephone number, job and work life data such as meeting details and notices and any other personal data of employees, representatives and clerks of clients involved in contracts.

Purposes

The purposes and legal bases are as follows:

- Management of the business relationship and client

- Gestionment of the contractual relationship and performance of the contract (e.g., negotiation, signing, monitoring of contract performance) based on its legitimate interests to facilitate the negotiation and performance of the contract.

- Accounting management based on its legal obligations (for example, billing and unpaid bills management, litigation management)

The legal basis is the existence of our legitimate interest and the legal and regulatory obligations that require the implementation of the relevant Data processing.

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Recipients and partners

DISCURV may share Business Contact Data with its employees or agents, as well as its affiliates, where applicable, all of which are duly authorized to process such Business Contact Data. The Company may also provide Professional Contact Data to subcontractors where necessary and to the competent authorities pursuant to a legal, judicial or regulatory request.

Our partners carry out the following missions:

  • Office suite and video conferencing service (hosting in France and the European Union, transfers outside the EU in standard frameworks)
  • Cloud service (hosting in France and the European Union, transfers outside the EU in standard frameworks)
  • Emailing service (accommodation in France and the European Union, transfers in standard frameworks)
  • Project monitoring service (transfers to the USA, Israel, Australia, Guatemala, Philippines, Brazil, Japan, Singapore, United Kingdom (UK), in standard frameworks)
  • CRM service (accommodation in the European Union)Accounting service (transfers outside the European Union in standard frameworks

Retention periods

DISCURV warrants that its own Professional Contact Data has been and will be obtained and/or disclosed in accordance with the requirements of the applicable data protection regulations. The Company will keep the Professional Contact Data for a period not exceeding that necessary in relation to the purposes for which the personal data are processed, to which an extension of duration may be applied, that is to say 5 years from the end of the contract (except for invoices and signed contracts kept for 10 years). Your personal data may be retained for a longer period to ensure compliance with legal or regulatory obligations.

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3. You are a user of the poll&roll Platform

Data collected Identification data (name, surname, business email)

Navigation data on the Platform

Purposes

The purpose of processing personal data is to entrust the Company with the provision of the Platform, the support and maintenance attached. Our Processing is based on the execution of contractual measures.

Recipients and partners

In order to achieve all or part of the above-mentioned purposes, we will transmit and share your Personal Data with the recipients indicated below :

  • Provider in charge of hosting the platform and databases
  • Provider in charge of sending emails
  • Technical Partner for analyzing audience measurement data on our platform
  • Technical Partner in charge of tracking performance indicatorsTechnical service provider in charge of tracking bugs
  • Technical service provider in charge of processing and archiving application logs
  • Presenting service provider in charge of cyber security missions

We can provide you with contact details of subcontractors upon request.

Retention periods

The Data is processed for the duration of the contract with the Company and are kept to ensure reversibility.

4. You are a prospect

Data collected

  • Data relating to your identification (name, surname)
  • Data concerning your job and your professional activity: position occupied, telephone, email, notices, suggestions and requests

Purposes

The personal data collected is intended for Discurv and used to manage your account and, if you have not objected to it, to communicate our commercial offers. The mandatory data is indicated on the collection forms by an asterisk. They also allow us to manage webinars.

Our processing is based on the existence of our legitimate interest: prospecting operations (advertising campaigns, communication and marketing, newsletter) in order to acquire new customers, satisfaction surveys.

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Recipients and partners

We ensure that only authorized persons can access this data. We do not sell your data to third parties. Some personal data may be sent to third parties or legally authorized authorities in order to comply with our legal, regulatory or contractual obligations.

Our partners receiving this data carry out the following tasks:

  • Emailing service (hosting in France and the European Union, transfers in standard frameworks)
  • CRM service (hosting in the European Union)Retention periods

Retention periods

We store your data for a period of 3 years from the last contact you made if you are not otherwise listed as a customer.

5. You are a supplier, subcontractor or service provider

Collected data

  • Data relating to your identification (name, surname)
  • Data concerning your position and professional activity: job occupied, telephone, email

Purposes

  • Management of providers
  • Consumer management based on its legal obligations (for example, billing and payment management, litigation management) and management control
  • Location against fraud, money laundering and terrorist financing

Recipients and partners

We ensure that only authorized persons can access these Data. Our service providers may be recipients of these Data to perform the services we entrust them. We do not sell your Data to third parties. Some personal data may be sent to third parties or legally authorized authorities in order to comply with our legal, regulatory or contractual obligations.

  • Office suite and video conferencing service (hosting in France and the European Union, transfers outside the EU in standard frameworks)
  • Cloud service (hosting in France and the European Union, transfers outside the EU in standard frameworks)
  • Emailing service (accommodation in France and the European Union, transfers within standard frameworks)
  • Accounting service (transfers outside the European Union in standard frameworks)

Retention periods

The retention periods we apply to your Personal Data are proportionate to the purposes for which they were collected.

5 years after the end of the contract with the supplier 10 years for the accountable

Vos Personal Data are may be retained for a longer period to ensure compliance with legal or regulatory obligations.

6. You are a candidate for a position

Collected data

The personal data collected are: Contact and identification data: name, title, gender, e-mail address

Data relating to your position and professional life: position occupied, languages spoken, training, professional experience, references,

CVVos communications entered in forms on our partner’s website, your chat conversations, email communications and customer support

Purposes

Your data is collected to process your application in order to possibly offer you an employment contract. Our Processing is based on the execution of pre-contractual measures. The legitimate interests pursued by DISCURV are the development and management of a CVthèque.

Recipients and partners The data are intended for the services in charge of recruitment.

We ensure that only authorised persons have access to this data. Our service providers may be recipients of these Data to perform the services we entrust them. We do not sell your data to third parties.

Some personal data may be sent to third parties or legally authorized authorities in order to comply with our legal, regulatory or contractual obligations.

  • Video conference service (hosting in France and the European Union, transfers outside the EU in standard frameworks)
  • Emailing service (hosting in France and the European Union, transfers in standard frameworks)
  • Online recruitment management partner (Teamtailor, accommodation in the European Union, transfers in standard frameworks

Retention periods

This information will be kept for a maximum of 2 years if your application is not selected.

7. You are a visitor of our website

Collected data

By using our website, you transmit a certain number of information about yourself, some of which can identify you («Personal data»).

This is the case when you browse our site or when you fill out online forms.

The nature and quality of the Personal Data collected about you vary according to the relationships you enter into with Discurv, the main ones being:

  • Identification data: this includes all information that would allow us to identify you, such as your name, surname, telephone number. We also collect your email address.Connection data: we collect your IP address for maintenance and statistics purposes.
  • Documents of different natures (PDF, Office format, Image) with titles, contents, file names, or information related to a document, such as written comments in documents, alert and reminder dates.Information about your browsing: by navigating our website, you interact with it.
  • As a result, certain information relating to your browsing is collected.
  • Data collected from third parties: the Personal Data that you have agreed to share with us or on publicly available social networks and/or which we may collect from other publicly available databases of the Data

Purposes

In the context of the execution of the contract or pre-contractual measures, your data is processed for the management of information requests and complaints.

Based on your consent, your data are processed for the purpose of conducting commercial prospecting and marketing operations, managing the newsletter, registering for webinars, the management of cookies requiring your consent.

As part of DISCURV’s legitimate interest, your data is processed for the establishment of statistics to improve products and services, the conduct of satisfaction surveys and surveys, the management of pre-litigation and litigation.

Recipients and partners

  • Site host (European Union, America, Asia, in standard frames)

Retention periods

The retention periods are proportionate to the purposes for which they were collected.3 years from the last incoming contact from you if you are not otherwise referenced as client 13 months for the Connection Data

Your personal data may be retained for a longer period to ensure compliance with legal or regulatory obligations.

8. You are a respondent to our surveys

Data controllers

By participating in the studies we offer, you provide us with information that identifies you: these are personal data. Several entities are responsible for the processing of your personal data according to the conditions of the studies envisaged.

This may be the Company, the Client who is commissioning the study in which you are participating or both. These Data Controllers work jointly with partners who are their subcontractors of the Data Controllers.In accordance with Article 4 of the GDPR, the Data Controller is the entity that, alone or jointly with others, determines the purposes and means of processing.

The processor is the entity that processes the data in the name and on behalf of the controller and in accordance with its instructions. The data controller is solely responsible for the actions carried out on your data in its possession.

The following two situations of processing personal data are possible:

  • When we obtain your Data from the Customer or when the Customer requests us to carry out a study for its needs: we act as the Customer’s processor who is the sole controller of the Processing of your data.
  • When we process your Data to create our own panel of respondents: we are responsible for the Processing of your Data.

When we act as the Data Controller, we are liable for deletion, disclosure or modification of your personal data. This privacy policy informs you of the Data Processing for which we act as processor or controller.

Collected data

The surveys we conduct are anonymous because the only Personal Data that is collected are IP addresses which we do not use for identification purposes.In some studies, we may be required to process the following categories of Data

Your Identification Data: name, first name, email address, coordonnée Tany Data provided during your answers to questions in the study that may concern your lifestyle, of consumption or othersWe do not collect sensitive data (health data, political opinion, religious belief...).

Purposes

  • Formatting the Data if it was sent by the client (cleaning, deduplication, extraction of necessary data, formatting, creation of ID for people)
  • Sending email with links to the studyCollect your answers to the study
  • Anonymisation of the answers and generation of a report aggregating the different responses to the studySuppression of the Donnees
  • Creation of a panel of respondents for future study

Recipients and partners

We obtain your consent through a specific check box. Without this consent, we cannot process your data. Therefore, you can only participate in the study if you consent to the processing of your Data. If you do not consent to this Processing, you will not be able to answer the survey questions.

Except where the customer provides us with your Data, we do not provide any Personal Data to customers and only aggregate information.

We may obtain your Data through:

  • An advertising agency of social networks
  • A panelist company

The data collected will be communicated to “Data analysts” and “Insight managers” internally. We will allow our partners to access your Data. Outside of these partners, we never make the Data available to third parties for commercial purposes.In fact, in order to achieve all or part of the purposes mentioned aboveWe will transmit and share your Personal Data with the recipients indicated below:

  • Provider responsible for hosting data and platform
  • Provider responsible for sending emails
  • Technical Provider for analyzing audience measurement data on our platform Social media advertising

We can provide you with contact details of subcontractors upon request. If we carry out an operation on our company (sale, fundraising...), we also transfer your data to the third party involved and its advice. In this case, your Data will be processed by a new controller, namely the entity that received your Data. We will no longer be responsible for their processing. It will be his responsibility to inform you directly.

Retention periods

In the context of surveys, we retain your Personal Data for the duration of the survey and delete it within three (3) months from the date of collection. The Customer may retain your Data for an additional period as a controller. If you wish the Customer to delete your Data, you can request it directly from us so that we can transmit your request.If you agree to be part of the panel of respondents, your Profile Data is kept as long as you are a member of said panel. If you choose to unsubscribe, all your Personal Data will be immediately destroyed.

Consent withdrawal

You may withdraw your consent to the Processing of your Data at any time and thus end your participation in the study. Please note that withdrawing your consent will not affect the lawfulness of the processing of your data carried out prior to the withdrawal of your consent.

9. Security

Discurv undertakes to protect Personal Data collected or processed against loss, destruction, alteration, access, unauthorized disclosure or accidental destruction, and to notify you as soon as possible if any of the above occur.Accordingly, we implement all appropriate technical and organizational measures, depending on the nature of the Data and the risks that their Processing entails, in order to preserve the security and confidentiality of your Data. These may include practices such as restricted access to Personal Data by persons authorized by virtue of their functions, pseudonymization or encryption. In addition, our practices and policies and/or physical and/or logical security measures (secure access, authentication procedure, back-up copy, software, etc.) are regularly checked and updated if necessary. Nevertheless, no transmission over the Internet or by e-mail is ever totally reliable. Furthermore, we are not responsible for the circumvention of privacy settings or security measures contained in third-party services or websites.

10. Transfers

DISCURV endeavors to keep Personal Data in France, or at least within the European Economic Area (EEA).However, it is possible that the Data we collect when you use our platform or as part of our services may be transferred to other countries. This is the case, for example, if the servers of some of our service providers are located outside the European Economic Area.In the event of Data being transferred outside the European Union to a country that is not recognized as offering an adequate level of protection by the European Commission, the Company will implement appropriate safeguards to ensure that such Processing complies with the applicable legal and regulatory framework.

11. Your rights

La loi et le RGPD vous garantissent des droits sur les Données que nous collectons.

  • The law and the GDPR grant you rights on the Data we collect.
  • Right to information: the right to clear information, accurate and complete on the use of Personal Data by DISCURV
  • Right access allows you to obtain a copy of your Personal Data and information regarding their processingDroit to the rectification allows you to modify your inaccurate Data the erasure / right to be forgotten: the right, under certain conditions, to have Data deleted or deleted, unless DISCURV has a legitimate interest in retaining them.
  • Right of opposition allows you to withdraw your consent and/ or stop the processing of your data in certain circumstances.It is necessary to withdraw its consent: the right to withdraw consent at any time when the Processing is based on the consent
  • Droit to the limitation of the Processing: the right, under certain conditions, to request that the Processing of personal data be temporarily suspended.Right to portability of data: the right to request that Personal Data be transmitted in a reusable format allowing them to be used in another database.
  • Right not to be subject to an automated decision: the right for the applicant to refuse fully authorized decision making and/or to exercise the additional guarantees offered in this matter.Directives post mortem allows you to decide how your Data will be kept, shared or deleted after your death Additional rights may be granted by local regulation to the persons concerned.

In accordance with articles 15 to 21 of the GDPR, you can contact us to exercise certain rights on the Data in our possession. We may request additional information on this occasion.

We have appointed a Data Protection Officer who can be contacted by email at : dpo@discurv.com

To exercise these rights (and generally for any request, you can contact us) at the following coordinates:

  • By post to: DISCURV, 84 Quai des Chartrons, 33300 Bordeaux
  • By email to: dpo@discurv.com

Finally, you have the right to file a complaint with the CNIL (www.cnil.fr; 3, place de Fontenoy, TSA 80715 – 75334 Paris Cedex 07 Tél. : 01 53 73 22 22).

12. Update of privacy policy

If we update this policy, we will notify you by email. We will also invite you to take note of the new version available on our website.As part of our obligation of transparency, we will update this document in case of changes to the processing of your data (ex: new purposes, new typology of subcontractors...). You must read these changes in order to be informed of the different processing of your data.If we have any questions about the content of this document, we are at your disposal.You can contact us through the various means indicated above.

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